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Terms of Service

WereDigital Hosting Inc. has made the Terms of Service Agreement easy to read so you can understand your rights.

CLICK the Title below you wish to learn more about.

 

  • overview of SLA +

    OverView

    The Terms of service agreement or  (S.L.A.) Service Level Agreement is the Agreement between You and WereDigital Hosting Inc. ("WereDigital"), the company that provides your Web Hosting, domain registration and other Internet related services via our website at www.WereDigital.com We've tried to keep all Agreement as straightforward and easy to read as possible but these are legal document.
    (S.L.A.) Service Level Agreement

    This Agreement explains our obligations to you, and your obligations to us. Combined with the Third-Party Terms identified below, this Agreement is the entire Agreement between us.

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  • Domain Registrants Rights +

    If your registering a Domain through WereDigital Hosting Inc. know your rights.

    See the ICANN's Registrants Rights and Responsibilities document at http://www.icann.org/en/registrars/registrant-rights-responsibilities-en.htm

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  • General Terms +

    Your continued use of the services provided by WereDigital Hosting Inc. serves as your consent to the terms of this Agreement.

    WereDigital Hosting Inc. will update this Agreement from time to time, usually to reflect new obligations and policies arising from the introduction of new services. It might also be updated to modify or clarify existing obligations and policies.

    You should visit this page from time to time to review any changes. We may notify you if this Agreement changes, or we may not. Any notification of any changes would be purely a courtesy and are not required by this Agreement. We Do provide a link on all policy pages to a free change detection service so you may be able to monitor changes as you see fit.

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  • Third Party Terms +

    The Third-Party terms are part of this Agreement, and you are bound by them just as if they were included here. In the event that this Agreement is inconsistent with any provision of the Third-Party Terms, the Third-Party Terms shall prevail.

    WereDigital Hosting Inc. is permitted by their agreement with Tucows and their agreement with the Internet Corporation for Assigned Names and Numbers (“ICANN") and many domain name registries to register domain names on your behalf only on the condition that WereDigital Hosting Inc. requires you to agree to certain additional terms, conditions and fees.

    These additional terms, conditions, and fees are listed in the: Registration Agreement - Exhibit A  (“Third-Party Terms”) and are not nearly as easy to read as this Agreement. We are sorry for that.

    All domain Registration are subject to the Uniform Domain Name Dispute Resolution Policy Name Dispute Resolution Policy of the applicable Registry.

    WereDigital Hosting Inc. by agreement with Tucows Inc. is permitted by the Canadian Internet Registration Authority ("CIRA") to register domain names on your behalf on the condition that WereDigital Hosting Inc. requires you to agree to certain additional terms and conditions. These additional terms and conditions are listed in the CIRA Registrant Agreement (PDF) ("CIRA Terms"), and you are bound by them just as if they were included here. In the event that this Agreement is inconsistent with any provision of the CIRA Terms, the CIRA Terms shall prevail.

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  • WereDigital Privacy Policy +

    Your agreement with us concerning the treatment of information we collect about you under this Agreement is detailed in the terms of WereDigital Hosting Inc. privacy policy which can be located at:https://www.WereDigital.com/privacy

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  • Email Acceptable Use Policy +

    Should you choose to use WereDigital's email services, you agree to abide by our Email Acceptable Use Policy, which can be found here: https://www.WereDigital.com/33-aup

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  • Acceptable Use (AUP) +

    WereDigital Hosting Inc. must be concerned with the need of all its clients. To that extent WereDigital Inc. follows an acceptable use agreement which is part of all agreement between yourself and us. It sets out that which is acceptable and what is not acceptable on our servers, network, services and infrastructure. That agreement is the WereDigital (A.U.P.) Acceptable Use Policy

     

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  • Terms of Agreements and Renewals +

    The length of Term of this Agreement is twelve (12) months unless service is taken out for longer. When you renew your services with us, this Agreement will be renewed for an additional 12 month periods, to coincident with the term of your services.

    During the week prior to the renewal date of your domain name, Website Hosting account or email services (or all ), we will attempt to renew your services for an additional year. If our renewal is successful, this Agreement will be extended for an additional 12 months.

    If you do not wish to continue service for a domain name, Website Hosting or email service beyond its current period, you must explicitly cancel the service. Easy instructions for cancelling a domain name or email service can be found at http://WereDigital.com/non-renewal

    Renewal fees are non-refundable once applied but can be prorated and applied as Credit to other service.

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  • Contact and Billing Information +

    Maintaining accurate and current billing information is a mandatory condition of maintaining your WereDigital account. If you do not maintain current credit card information in your WereDigital account, we may cancel your services without further notice.

    If your billing information is not current, we will not renew your services, and this Agreement will terminate on the last day of the then current term.

    Your right and title to your domain name also allows you to transfer your domain name to another party or hold the registration in the name of a third-party.

    Regardless of the identity of the registrant or any other contact information in your domain name records, any domain name registered through Tucows using your WereDigital account is covered by the terms of this Agreement. You are responsible for ensuring that the terms of this Agreement are met, even if you have registered a domain name in the name of a third-party.

    WereDigital needs to be able to contact you easily and quickly. You are responsible for ensuring that WereDigital has accurate and current contact and billing information for you, including your full and real name, postal address, e-mail address, and voice and facsimile telephone numbers. You also must provide similar accurate and current contact information for all contacts in each field of your domain name registration record.

    Similarly, if you need to reach WereDigital, you may contact us at;

    WereDigital, a service of WereDigital Hosting Inc.
    P.O. Box 3893 St. Main
    Regina, Saskatchewan
    S4P 3R8 
    CANADA
    (Attention: Office of the General Manager)

    Telephone: +1 (306) 559.4678 
    E-Mail using the contact form at administration

    Full details available at http://WereDigital.com/policy/32-sla#contact

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  • Timely Payment +

    Your right to use of our services are contingent on timely payment of all due billings and renewals.Your hosting account renewal is due a minimum of 15 days before the renewal date of your hosting agreement to insure timely renewal of all products provided. We provide notice 30 and 60 day in advance of your upcoming renewal and timely renewal is only guaranteed if your account is paid 15 day before your anniversary date. All hosting accounts not paid by the anniversary date will go on "Administrative Suspension" and that will be noted on the main page of your site instructing you to contact us to remove such.

    All unpaid accounts will be on held for 30 days after your anniversary date and you can reactivate your account if you so choose. At 60 days all unpaid hosting accounts will be purged. Your may reactivate a suspended accounts and will be subject to a fee of $ 89.95 for such event and this must be done before 60 days after your anniversary date.

      Any domain registration you may have in your account will have renewal notices send out at 90 days, 60 days and 30 days in advance of your renewal date. The rights and title to your domain name is, measured by the term of your registration date. That term being 12 months from registration. If you do not pay your fees within thirty (30) days of the due date, we will close your domain account and terminate this Agreement.

    If your account is closed for non-payment, right and title to any domain name previously in your account will transfer to WereDigital Inc. and a cancellation surcharge of CDN 9 per domain name cancelled plus applicable renewal fees will be levied on your account to reactivate the domain in question. See the full agreement and payment terms found in the S.L.A. Here

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  • Recovering a Domain Name after Expiry +

    It may be possible to recover a domain name after it has expired. Renewal of a domain name after its expiry is subject to a Redemption Recovery fee of CDN 9 plus any applicable renewal fees and taxes. It may not always be possible to renew a domain name after its expiry and WereDigital's supplier Tucows has the sole and final word in determining when a domain name can be renewed post-expiry and what fees will be applicable.

    If you forfeit a domain name for non-payment, WereDigital inc in conjunction with Tucows will have the right, in there sole discretion, to (a) register and use the domain name for its own purposes; (b) sell or transfer the domain name to a third-party; or (c) delete the domain name and allow any new registrant anywhere in the world to register the domain name anew. Further, you agree that WereDigital Inc may charge the credit card you have on file with WereDigital to recover any amounts outstanding on your account.

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  • Cancellaing & Termination +

    You may end your service agreement at any time and for any reason by cancelling your WereDigital services (instructions can be found in the SLA
    section concerned with cancellation/termination http://weredigital.com/new/s-l-a-service-level-agreement/#norenew
    You may cancel your account by cancelling all of your services, which will cause this agreement to terminate and WereDigital will then upon receipt delete your account inits entirety.

    Early Termination by client

    In such event that the client wishes to terminate or remove their account early or at their convenience the onus and responsibility is on the client to act. The client must log into their cPanel, billing, and domain registration portal and execute the necessary actions to remove their account. We do not remove your account for you unless specifically requested to (see below) if you remove your account by accident a back up is stored for only 10 days so notify us as soon as possible. .

    Immediate Termination

    Situations do arise where the client requests WereDigital Hosting Inc. to Terminate Immediately. This request is usually received to facilitate DNS and other related settings due to a hosting move. In this event WereDigital Hosting Inc. will require the client to first confirm this intent by email. We will also by email inform the client that all data and email will be lost through termination. Once confirmed by email that the client does understand that all data will be lost all backups and data will be immediately deleted.

    As per the Service Level Agreement (S.L.A) all early terminations with any time remaining on the account will be credited to the account and can be used within the same calendar period. Credit cannot be stored or credited back to the client.

    Termination By WereDigital Hosting Inc.

    WereDigital Hosting Inc. may end this Agreement at any time and for any reason.

    WereDigital Hosting Inc. cannot terminate your account without cause and takes no position on whether your account is in use past the extent of the fees being paid. As WereDigital Hosting Inc. only provides the service in question we do not monitor your use or non use of your account. It is your responsibility to maintain you user name(s) and password(s) to maintain your account and to not share such with others.

    Refunds and Credits

    If you terminate this Agreement, you will not receive a refund for any fees already paid. If WereDigital Hosting Inc. terminates this Agreement, WereDigital Hosting Inc. will provide you with written notice, either via postal service, or email to the email on file with us.

    WereDigital Hosting Inc. may, in its sole discretion, refund any unused portion of your annual fee, and if applicable, assist you in transferring your domain name to another registrar.

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  • Jurisdiction +

    This Agreement is governed by and will be enforced in accord with the laws of the Province of Saskatchewan, Canada and the federal laws of Canada.

    Any action brought against WereDigital Hosting Inc. arising out of or relating to this Agreement must be brought in the courts of Saskatoon, Saskatchewan, and you consent to the exclusive jurisdiction of such courts.

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  • Limitation of Liability +

    You agree that our entire liability, and your exclusive remedy, with respect to any services provided under this Agreement and any breach of this Agreement is solely limited to the amounts you have paid us.

    WereDigital Hosting Inc. and its directors, employees, affiliates, subsidiaries, agents and third party providers, ICANN and the applicable registries shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of the services or for the cost of procurement of substitute services. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, our liability is limited to the extent permitted by law.

    We disclaim any and all loss or liability resulting from, but not limited to: (1) loss or liability resulting from access delays or access interruptions; (2) loss or liability resulting from data non-delivery or data mis-delivery; (3) loss or liability resulting from acts of God; (4) loss or liability resulting from the unauthorized use or misuse of your account identifier or password; (5) loss or liability resulting from errors, omissions, or misstatements in any and all information or services(s) provided under this Agreement; (6) loss or liability resulting from the interruption of your service.

    You agree that we will not be liable for any loss of registration and use of your domain name, or for interruption of business, or any indirect, special, incidental, or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages.

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  • Disclaimer of Warranties +

    You agree that your use of our services is solely at your own risk. You agree that such services are provided on an "as is," "as available" basis.

    We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of interchangeability, fitness for a particular purpose and non-infringement.

    We make no warranty that the services will meet your requirements, or that the services will be uninterrupted, timely, secure, or error free; nor do we make any warranty as to the results that may be obtained from the use of the service or as to the accuracy or reliability of any information obtained through the service or that defects in the service will be corrected.

    You understand and agree that any material and/or data downloaded or otherwise obtained through the use of service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data.

    We make no warranty regarding any goods or services purchased or obtained through the service or any transactions entered into through the service. No advice or information, whether oral or written, obtained by you from us or through the service shall create any warranty not expressly made herein.

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  • Affiliate Terms of Service +

    T his Agreement contains the complete terms and conditions that apply to your participation as a member of the WereDigital Affiliate Program.

    It is herein understood that WereDigital Hosting Inc., WereDigital.com and WereDigital are used interchangeable with in this document and all apply to the the parent company "WereDigital Hosting Inc." its shareholders, partners and employees .

    1. Enrollment and membership in this Program.
    To begin the enrollment process, you are required to submit a completed application through our secure website. WereDigital Affiliate Registration . Your account will be instantly active in our program and affiliate banners found in your account. We will then evaluate your account in good faith to ensure you comply with all our rules and agreements. We reserve the right to reject your account. If we later determine that your site is unsuitable for the Program for any reason, including, but not limited to, your site incorporates images or content that is unlawful, defamatory, obscene, harassing or otherwise objectionable, such as sites that facilitate illegal activity or promote violence or promote or assist others in promoting copyright infringement (collectively, "Content Restrictions").

    2. You use off provided Links on Your Site.
    As an affiliate website of WereDigital.com Affiliate Program, you may use any form of promotion you choose, consistent with the terms of this Agreement. You may use banner advertisements, button links and/or text links to our site (the "Links"), however, you CANNOT SPAM. Any activity by you or on your behalf that we determine or reasonably suspect to be the result of an unsolicited bulk e-mail program will result in your immediate termination from the Program and your forfeiting of monies otherwise due you here under.

    Allowable promotional links may contain WereDigital.com trade names, service marks, and/or logos for display on your Affiliate Site. Subject to the terms and conditions hereof, you are granted a limited, non-exclusive, non-transferable license to access and download such Links and other designated promotional materials for placement on your Affiliate Site for the sole and exclusive purpose of promoting websites owned, operated or controlled by WereDigital Hosting Inc. In utilizing the Links, you agree that you will cooperate fully with us in order to establish and maintain such Link or Links. A Link may only be visually modified with our consent.

    3. Commissions.
    We will pay you a commission based on the below structure:

    Commission Rates:
    1-6 a month /signup
    7-11 a month / signup
    12-21 a month 5 / signup
    22+ a month 0 /signup

    Example: If you send us 22 sign-ups in any month you will get 5 x 21 = 60

    Use of Incentive commissions, and/or offering any form of incentive to obtain a sale is forbidden, unless prior approval is given and cleared by WereDigital.com Staff. To inquire on whether your incentive is acceptable, please e-mail the affiliates manage r

    The Commission Rate is subject to change from time to time, upon e-mail notice to you and commencing the 30-days following such notice.

    If you are referring clients to WereDigital from

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  • No Hassle Refund in First 30 days +

    We understand not every one will be happy with our service. We will not make you stay if you do not want to.
    If you want to go, you can. For the Fist 30 days of a account life you can go "No Questions Asked" and yes, with a refund.

    What does this mean? For the first 30 days from the original date you signed up, you have the right to cancel your account and receive a refund. Your refund will be less the cost of your domain which you may take with you. In addition any charge you incurred for extra unrelated items that are not refundable will be deducted from your refund; for example, secure certificates and additional spam filtering or other services you may have purchased and used.

    In order to Receive this refund, you need to submit a signature authorization, including the the original credit card transaction and a copy of the front and back of your Credit Card to us by email Sent IT HERE 

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  • WereDigital Unlimited Policy +

    WereDigital Hosting Inc. does provide some unlimited feature within its packages. We do have a written policy in this regard

    and this is located http://WereDigital.com/unlimited

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